Here at LIFX we want you to be 100% happy with your purchase, that’s why we offer an extensive returns & exchange policy. Please read the following information carefully to ensure that you are fully aware of the restrictions within this policy and our obligations to you:
Change of mind returns
If you are not 100% satisfied with the product purchased directly from the LIFX website, the LIFX returns policy allows you return the item/s back to us for a refund for the price paid, or exchange for an item of the same value provided the following terms are met:
- You return the item within 60 days of the original shipment date
- You provide the original order ID and email address
- The item is still in original condition, meaning it is undamaged and in complete original packaging
If these conditions are met, LIFX will arrange an exchange or refund for the price paid for the product. The customer is responsible for and must prepay all shipping charges, and shall assume all risk of loss or damage to the product while in transit. LIFX reserves the right to not offer an exchange or refund if the above-mentioned terms are not met.
To arrange an exchange or refund please fill out the form on the top of the delivery page.
2-year limited hardware warranty
In the rare case that your LIFX light is not performing as expected, LIFX offers a 2-year limited hardware warranty. For more information regarding this warranty, please refer to the booklet included with your LIFX light.
If you are interested in claiming your LIFX light under this warranty, please visit the Express Support page.
For more information on the LIFX returns terms & conditions, please click here.
What we do
At LIFX, we don't make gadgets.
We take light (a basic tool needed by people everywhere) and we make it life-changing. We make light that improves your health. Light that helps you work, and light that helps you play. Light for socialising, and light for me-time.
A rainbow of colour options, bacteria eliminating wavelengths, endless integrations all help our customers personalise their spaces so that they can do whatever it is that they do best.
That's not a gadget, or a toy, or a gizmo – that's smarter way of life... ex. It's pronounced LIFE-ex.
We're dedicated to bringing you the brightest, boldest lights on the market.
We're committed to shaping the future of smart tech and IoT.
We're not afraid to push the boundaries of what comes next.
Who we are
We're a tight-knit team of creatives, engineers, and digital wizards spread across the globe who share a common goal – create really cool stuff that makes your life better. The size of our company may not be the biggest, but our goals sure are.
Where we work
Why root a company in a single spot when the best talent is sprinkled all over the world? With employees from Seattle, USA to Melbourne, Australia to Dublin, Ireland and more, we pride ourselves on being diverse, multi-cultural, and international. At LIFX, we believe each person who works with us makes up our culture rather than the company dictating the culture.
Interested in joining our team?
Want a chance to be part of our super sweet team? Check back regularly for upcoming open positions below.